Are you having problems with or related to your studies? Do you need advice or counselling for personal problems? There are a number of counsellors within your study programme who can give educational guidance. Utrecht University has even more counsellors who can help you.
Do you need help with making choices within your degree programme? Are you falling behind in your studies or are you looking for new challenges? With questions related to your study programme, your Master's programme coordinator and the Academic Counsellor are the first point of contact. Although it is always advised to inform your Master's programme coordinator, in some cases you may want to consult (also) someone who is not related to your specific study programme.
To study efficiently, you need a number of skills: for example, how to make a good study plan, how to cope with a large amount of prescribed reading, how to prepare for classes and how to best prepare for exams. Utrecht University offers some study tips and useful links and workshops which can help you to improve your study skills.
The Skills Lab - the gateway to your academic development- is an accessible service desk where UU students can get a clear idea of what courses, workshops, individual tutoring, electronic tools, etc. are available to them. Much is available, but this wealth or resources can be hard to find and access for students with specific questions. They can show you where to go to improve any skill, be it writing, presentation, studying, or job-hunting.
If you experience a delay in study progress or if it looks like you might do experience such a delay, it is important that you get in touch with your Master's programme coordinator and the Academic Counsellor on time. They can tell you what the delay means for you in your specific situation and whether there is anything the university can do to help you.
In case of a study delay in your research project or writing assignment, please read the information available on the Study Guide (research project / writing assignment) and inform the Research Project Coordinator if necessary. When your supervisor is not always available or when deadlines are delayed due to holiday periods, make clear agreements and contact your teacher/supervisor beforehand to prevent study delay.
If you are experiencing personal problems, you can contact the Academic Counsellor. You can also make an appointment to see the Student Psychologist. Student psychologists can help you to solve study-related problems and to address personal problems.
Useful links about dealing with procrastination and tackling stress:
- What, why and how to overcome procrastination?
- Managing stress and anxiety
- Anxiety: a self-help leaflet
If you get ill during your research project in the Netherlands or abroad contact your Programme Coordinator. If you have a disability or chronic illness, you can request certain special facilities to support you in your studies. Here are some examples of disabilities or chronic illnesses where this is relevant:
- Visual, auditory or motor impairments
- Chronic ilnesses and mental health difficulties (e.g depression, autism, ADHD, Crohns disease, diabetes, asthma, rheumatoid arthritis, ME/CFS, RSI/CANS, etc.)
Contact your Academic Counsellor to discuss your situation and consider whether and, if so, what support is available for you. These forms of support available may differ from those available to you in secondary school. If you have a medical statement, please bring this with you to your appointment with the Study Advisor. The agreements made during the appointment will be set down in a contract.
More information is available in the brochure ‘Studying with a Disability at Utrecht University’.
Inappropriate behaviour refers to any behaviour deemed undesirable by the person involved, such as sexual harassment, aggression and/or violence or discrimination. To stop the unwanted behavior, it is important that it is labeled as such and communicated to others. In the first place communication can be aimed at the person that has shown the undesirable behavior. Together you can try to come to an acceptable solution of the problem at hand. It is, however, possible that this does not help or that there are obstacles to talk about this with the one showing the undesirable behavior. In this case you can ask others to help you. You can contact the confidential counsellor.
- If you have a complaint or a problem regarding arrangements made with your supervisor, contact the Board of Examiners;
- If you and at least one other student encounter irregularities during a course or an exam, contact the Assessment panel;
- If you alone encounter irregularities during a course or an exam, contact the Board of Examiners;
- If a grade has not been registered in Osiris correctly, contact your Administration Office and your examiner.
- If you feel you have not been treated properly by someone employed by Utrecht University, or if you disagree with a decision that affects you personally, you can send a formal respond in a number of ways. Please go to the UU website for detailed information.